Here is our 84th journal edition. It is designed as an ongoing coaching tool for our clients and is packed with a wealth of information and good hands-on tips and tricks from the world of communications, presentations, negotiations and business development. Please write back if you wish to comment or add another reader, and – on behalf of our team at GPB, we hope you’ll enjoy reading it. We publish these Journals as free ongoing professional development for our clients every quarter.

In this edition: 

Responding is better than answering

By Ewan Pearson

‘Witless Silence’ or Agent Provocateur?

By Desmond Harney

What Daniel said…

By the GPB Team

Additional Client Resources

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