Key messages: the heart of your communication
Richard explains the difference between a key message and a key point It is widely accepted tenet of professional communication that most acts of
December 16, 2022
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Metaphoric gestures
We add some ‘reality’ to this ‘abstract’ area of non-verbal communication We have written before about the strong impact of an effective metaphor in
September 9, 2022
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Christmas creativity in communication
Christmas creativity in communication Richard has come up with a humorous GPB twist on a couple of well-known Christmas carols We regularly advise clients to
December 13, 2021
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"speak up" articles
Intercultural lessons on vocal pitch
Intercultural lessons on vocal pitch Pitch is often pivotal in determining the meaning of words in Japanese. Having worked in Japan for some months now,
March 30, 2021
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September 29, 2020
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Breaking down the breakdown of communication
There is a quote in our business often attributed to George Bernard Shaw: ‘the single biggest problem in communication is the illusion that it has
March 27, 2020
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Storytelling for business: narratives at work, by Richard Keith
Christmas is a time for stories. The nativity is probably the most well-known story in Western culture. You know you will hear in the coming
December 10, 2015
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Content with your content? by Richard Keith
It’s an age-old question in the academic and commercial world of communication – what is more important when presenting: the content (that is, “what you
November 6, 2015
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Fire Bell Pitching, by Richard Keith
Imagine this scenario. You are about to deliver your 20 minute pitch to a client when the fire bell goes off. You are informed that
July 6, 2015
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Wielding words – the long and short of it, by Richard Keith
In all departments of a modern business the effective use of language is a potent tool for achieving your goals. We often cite George Orwell’s
December 18, 2014
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