International talk: a discourse approach to intercultural communication by Richard Keith It’s easy to think that there is only one way to communicate effectively in
Exploratory Questioning and Modelling by Lynda Russell-Whitaker Constructed questions are essential in successful business development. We need to pay close attention to the language we
Gestures – the good, the bad and the rude by Ewan Pearson Some gestures offend, others inspire, and there is an enormous range of good
Strong Starts: The Hook by Alastair Grant We were all taught somewhere that we should “tell’em what we’re gonna tell’em then tell’em and tell’em what
1. Exploratory questioning and Modelling
2. International Talk
3. Gestures – the good, the bad and the rude
3. Strong starts. The Hook
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